Gett, a global on-demand mobility company that connects customers with transportation, goods, and services, is one of the biggest players worldwide in the very popular ride-hailing space. Users can order a taxi or courier either through the company website or via Gett’s GPS-based smartphone app. Gett currently operates in more than 100 cities across the United States, the United Kingdom, Russia, and Israel.
The original proposition of Gett was about saving time—instead of spending time hailing a cab or calling one, you only have to tap your smartphone to find a great riding experience in your area. Combine this with the ability to pre-order rides, and you can save even more time and remove some uncertainty from your life with one app on your phone. As the Gett business grew exponentially through expansion and acquisition of companies in the UK and the US, the internal IT team and infrastructure became fractured and decentralized. This created a challenge for managing IT in a dispersed global enterprise.