Our goal is to make sure that you use your Salesforce Cloud CRM to achieve better
performance. We do this by drawing on experience from thousands of projects, with
organizations in different industries around the world, to ask the right questions,
introduce best practices and streamline the sales process.
SALESFORCE EXPERTISE
MAXIMIZE BUSINESS VALUE
SALES
AUTOMATION
Working with hundreds of B2B companies, we know sales and we understand the processes behind this discipline. After gaining an in-depth understanding of your business, and analyzing your existing sales processes, we will use the Salesforce Sales Cloud to introduce best practices and help you to redesign and streamline where required. Automated sales processes provide real time visibility of sales opportunities and activities, enabling the establishment of Key Performance Indicators and driving your sales teams to meet their business goals.
MARKETING
AUTOMATION
At AllCloud we get a holistic view of your business, allowing us to understand your customers’ journey, and how to match it with customer interactions from different channels at different stages. By combining customer data with customer behaviors we optimize your customer engagement.
Using Salesforce’s Marketing Cloud we manage the process where sales and marketing intersect. AllCloud facilitates quick implementation of automated processes and allows you to manage the top and middle of the funnel to achieve higher ROI on your marketing efforts.
CUSTOMER
SERVICE
Our in-depth and ‘personal’ understanding of customer service and related standards, combined with vast practical experience in varied fields, has allowed us to create our own unique approach to implementing the Salesforce Service Cloud. Asking the right questions, while also knowing what the answers should be, we introduce best practices that allow you to establish the most efficient service structure and SLAs, reduce the number of interactions to resolution, as well as time to resolution, while improving onboarding of new resources, enabling better knowledge management and generating quick wins.
FIELD
SERVICE
Using Salesforce’s cutting-edge field service solution AllCloud will help you to increase jobs per field employee, improve customer satisfaction and decrease fuel costs. With our expertise and a single platform you can optimize routes and schedules, manage and monitor field employees and improve communications between field agents, the control center and your customers.
QUOTE TO
CASH
With knowledge of various pricing models, product masters, configuration packages and discount plans, we have the experience to make a complex and convoluted process smart and simple. Close more deals, faster, and streamline your Configure, Price and Quote (CPQ) processes with Salesforce’s SteelBrick, a market-leading, automated CPQ application. Reliable, scalable and secure, we give you the ability to manage the entire customer lifecycle, from building a quote through to billing and renewals, anytime, anywhere, on any device.
BUSINESS
INTELLIGENCE
Wave Analytics Cloud is the new purpose-built suite of business intelligence apps from Salesforce. Based on CRM data and sales analytics, we will help you transform the way you work, to better decipher your way through this convoluted area, providing you with clear insights and a more precise understanding of your results, and allowing you to operate, measure and act upon real results.
CUSTOM APPLICATION
DEVEOPMENT
With over 3,200 applications already on the market, AllCloud has identified Force.com and Heroku as leading applications development platforms with which to supports our customer’s needs.
Force.com is a force in its own right, and the ideal platform on which to develop Salesforce applications and add-ons.
Heroku is a leading open source development platform that lets you build, deliver, monitor and scale apps, quickly and painlessly.
Using these two platforms, AllCloud’s team of creative, innovative developers will gain an understanding of your unique needs, in order to design and develop applications that are tailored to your specific business and market.
TALK TO A CLOUD
EXPERT TODAY
